Frequently Asked Questions

Businesses that trade, import or export vehicles — dealers. This is not a service for private buyers. Registration asks for your name, email, company and country; a business licence is optional at registration and may be asked for before a first payment.

No. Browsing, enquiring and accepting quotes are open as soon as you register. Logistics-partner accounts are the only accounts we issue ourselves.

Use Ask About This Car on the car's page. Your question stays on the site and reaches the dealer through us; we answer by email in your language. We do not pass out dealer telephone numbers, and conversations moved off the site to close a deal privately lead to the account being locked (Terms of Use, Article 12).

Choose your country in the Deliver To menu at the top. Countries on our route list show freight, days and the port; the others show the import rules we hold for them and a button to ask for a route and rate. Where a Korean export licence cannot be obtained — Russia and Belarus for most cars, Iran, North Korea — the country is marked and we do not ship.

Yes — every listing and price is public. The price is the selling dealer's price plus our 5% brokerage. Freight, insurance, customs clearance and taxes in your country are not included. One currency is shown at a time; change it in the menu at the top.

We compare the car with the same model, registered within a year of it, listed in Korea right now (at least four cars). Green means at least 7% under their median price, red at least 7% over, yellow in between. Trim, mileage and condition differ, so treat it as a first read, not a valuation.

The Korean listing compares the car's mileage with the average for cars of the same registration year. We show it both ways: below average and above average. A car without the figure simply has none in the record.

Every car is published with a government-format inspection from an accredited station. Six items must be confirmed before a car appears: frame, engine, transmission, steering, accident and flood — an issue is disclosed, a missing item withholds the car. Fire history is not on the Korean form, so we confirm it separately before collection. The 3D view lifts out every panel with a recorded repair; the mechanical checks and the inspector's note are translated, with the Korean original underneath.

The VIN is in the inspection record and we release it with the quote. Liens and seizures are checked on the vehicle registration ledger before collection; the public listing does not carry them.

The Korean catalogue lists 43 options for every car. Grey items are in the catalogue but not fitted to this car. When a listing has every option ticked we say so, because that is rarely accurate, and we verify equipment at collection.

A registered dealer in the Incheon complex. Dealer identities are shared with the quote. The dealer is the seller and the exporter of record; we broker the sale and never own the car.

Yes. A Korean dealer may contract the same car with several buyers at once, so a car is held for you only once your deposit or payment has arrived. With every quote we propose two or three alternatives of similar model, year, mileage and price, so a lost car can be replaced without a new search.

We confirm each car with its dealer and send you a quote per car, in US dollars, with the exchange rate fixed when the quote is issued. You accept car by car; each accepted car is reserved for you once payment arrives and its amount is fixed.

By bank wire in US dollars: the car price to Korea Merchants Group, the freight to the logistics company. There is no card payment and no escrow. We pay the dealer only after your payment has cleared in full and the dealer has signed the release; this is the buyer's protection.

Before acceptance, freely. After acceptance, if the dealer raises the price we hold them to the agreed price or cancel that car and refund 100% of what you paid for it. Changing the destination, the car or the round costs nothing on the logistics side.

The selling dealer is the exporter of record and files the Korean export declaration and the export deregistration of the car. We collect the car from the dealer's bay, check it against the inspection record and hand it to the logistics company with the documents.

Our brokerage is 5% of the dealer's price and is already inside every public price; nothing is added at the quote. The terms for selling dealers are in the Terms of Brokerage.

Trains leave Yantai about every 15 days. A wagon needs at least two cars and may carry several buyers' cars. Arrival is guaranteed within 40 days of the train's actual departure; the measured and indicative days per city are on the Routes page.

By sea feeder to Yantai, two cars per 45-ft container (one day at sea), then into the bonded yard at Yantai where they wait for the next train. The first 30 days in the yard are free.

They pass through China as transit cargo: they are not imported, no Chinese duty is charged, and customs supervises them from the port to the border. Transit cargo must leave China within six months; the first shipment did it in about three weeks from arrival to the border.

A car-carrier wagon is planned around its physical capacity, and a shipment of 8 or 16 cars fills wagons and road trailers without a loose remainder. On the first shipment, 8 cars arrived in 42 days while the remaining 2 waited nine days for a part-load trailer and arrived in 53. We plan batches so that no car is the odd one out.

Each car is photographed at loading and the container is sealed with a numbered seal. Before sealing we also open every car: personal items left in a car are treated by customs as undeclared cargo, and one such find on the first shipment cost a week, a fine and a corrected manifest for all ten cars.

The importer. We run the transport and hand over the documents (Korean export declaration, invoice, packing list, bill of lading, rail and road waybills), but customs clearance, certification, registration and taxes in your country are your responsibility. Korea Merchants Group is not responsible for customs clearance or registration.

Yes. Every car is insured from departure in Korea to arrival at the destination; claims, deductibles and payouts follow the policy terms.

Every stage is confirmed with photos: loading in Incheon, departure, receipt in Yantai, rail departure, arrival. The Shipment Tracking page takes the VIN. Container positions come from the carrier; rail milestones are entered by our Yantai office as the train reports them.

Khalifa Port and Jebel Ali are paused while the region is at war; Fujairah and Khor Fakkan, outside the Strait of Hormuz, are under negotiation, as are Jeddah and Dammam. Each will take RoRo or container, and the port appears on the globe with its status.

Misrata and Benghazi (Libya), İskenderun (Türkiye), Durrës (Albania), Aqaba (Jordan), Jeddah and Fujairah, and the rail route to Ulaanbaatar via Tianjin. A negotiated route shows yellow on the globe; it turns green when it can be booked.

Where a Korean export licence cannot be obtained: Russia and Belarus for nearly all cars (Korea's Foreign Trade Act situational licence and the Strategic Items Notice), North Korea, and Iran under UN and US sanctions. Myanmar admits only cars made in the last two years. The country panel on the globe cites the rule.